vistaBee FAQ

Frequently Asked Questions

How is vistaBee's approach to real estate marketing visuals different or unique?

At vistaBee, we see every home as special. Our job is to highlight what makes your property unique and inviting. We don’t just take photos; we tell the story of your home. By capturing its best features, we help potential buyers feel a connection, making your home stand out from the rest. With our vistaBee Technology, we ensure that every visual we produce is of the highest cinematic quality.

Can you explain vistaBee's "storytelling" methodology?

Of course! Think of it like this: every home has a story, and we’re here to tell it. We focus on what makes your home special, like that cosy corner by the window or the beautiful backyard. Our goal is to make buyers imagine living there and enjoying all those unique features. It’s about creating an emotional connection, not just showing rooms.

What makes vistaBee's photography and videography services stand out?

Our photography and videography are all about quality and creativity. We use the best cameras and techniques to capture your home perfectly. We produce true cinematic movies with no shortcuts, using our vistaBee Technology. Our team knows how to use light and angles to make each shot look amazing. Speed is crucial to us, delivering high-quality results quickly and at an affordable price. We offer 24/7 support and focus on creating engaging content that drives visits and sales. We don’t just take pictures; we create beautiful visuals that make your home look its best.

How does vistaBee ensure fast turnaround times on all visual projects?

We know you need your photos and videos quickly, so we’ve made our process super efficient. From booking to delivery, our team works fast and smart to get everything done on time. We use the latest tools to manage our projects, so you get your visuals fast without losing any quality. We offer a 24-hour turnaround for most of our services to ensure you can meet your listing deadlines. Plus, at vistaBee, we offer 24/7 support through email and phone, so we're always here to assist you whenever you need it.

What technologies or processes does vistaBee use to create high-quality visuals?

vistaBee employs cutting-edge technology and meticulous processes to craft high-quality visuals. Our team utilises state-of-the-art cameras and drones to capture stunning imagery, which is then refined using advanced editing software. Through the fusion of technological innovation and creative expertise, we ensure that your property is presented in the best possible light. Our proprietary vistaBee Technology enables us to deliver cinematic-quality visuals that encapsulate the essence of your home. Furthermore, we prioritise efficiency, offering a swift 24-hour turnaround on many of our services to meet your deadlines effectively.

How can I book vistaBee's services for my listing(s)?

Booking our services is really easy. Just go to our website, pick the service you need, and choose a time that works for you. If you have any questions, our friendly customer service team is here to help. We make sure booking with us is simple and stress-free.

What is vistaBee's policy on cancelling or rescheduling an order?

If you need to cancel or reschedule, please let us know as early as possible. Provided you cancel no later than the close of business the day before the shoot, there is no charge. If you cancel later than this a charge will apply. We understand that things come up, and we try to be flexible. There might be some conditions or fees depending on the timing, but our team will explain everything clearly and help you with the process.

What payment options does vistaBee offer?

We provide multiple payment options for your convenience. You can make payments online using your credit card, debit card, or other digital payment methods. Additionally, for larger accounts, we offer invoicing options. If you have a substantial account, feel free to discuss customised payment solutions with us.

What is vistaBee's refund policy?

We want you to be happy with our services. If you’re not satisfied, reach out to us, and we’ll work with you to find a solution. We handle refund requests on a case-by-case basis to make sure everything is fair. Our main goal is to ensure you’re pleased with the results.

For further inquiries or assistance, please don't hesitate to reach out to us.

We're here to help!